Privacy Policy

Introduction

This document outlines the terms and policies for the use of Nea3ma’s websites, services, and loyalty card programs operated by Establishment Amer Khaled Mohamed Al Zayyat for Medical, the legal entity managing nea3ma.com and any associated websites or services. In case of a change in ownership or sale, all rights and responsibilities may be transferred to the new entity. By using our services, you agree to abide by these terms and policies.

1. Definitions

• 1.1 "Nea3ma" refers to the loyalty and rewards platform operated by Establishment Amer Khaled Mohamed Al Zayyat for Medical.
• 1.2 "User" refers to individuals holding a Nea3ma card or using Nea3ma’s website or services.
• 1.3 "Provider" refers to businesses or service providers participating in the Nea3ma loyalty and rewards program.
• 1.4 "Website" refers to nea3ma.com and any other platforms licensed under the same entity.

2. User Terms

• 2.1 Eligibility: Users must be at least 18 years old to register and participate in the Nea3ma loyalty program.
• 2.2 Usage: Users agree to use the Nea3ma card and website for lawful purposes only.
• 2.3 Membership: Users acknowledge that discounts and rewards are subject to the sole discretion of the provider and may vary.
• 2.4 Data Collection: Users consent to the collection, storage, and use of their personal data for the purpose of providing rewards and marketing promotions as per Nea3ma’s Privacy Policy.

3. Provider Terms

• 3.1 Membership Display: Providers agree to prominently display the Nea3ma membership board, as provided by Nea3ma, at their reception or other visible locations to indicate membership availability and discount details.
• 3.2 Discounts: Providers acknowledge that while they determine the final availability and extent of discounts, any changes must be communicated to Nea3ma and Users in advance.
• 3.3 Marketing and Promotions: Providers consent to their business details, promotions, and discounts being listed on Nea3ma’s website and marketing materials.

4. Legal Entity and Ownership

• 4.1 Entity Management: Nea3ma is managed by Establishment Amer Khaled Mohamed Al Zayyat for Medical.
• 4.2 Change in Ownership: In the event of ownership transfer, sale, or licensing to another entity, all rights, responsibilities, and policies stated herein will remain valid and binding under the new entity.
• 4.3 Intellectual Property: All branding, marketing materials, and proprietary systems are the exclusive property of Nea3ma unless otherwise transferred through written agreement.

5. Marketing and Display Requirements

• 5.1 Provider Obligations: All participating providers are required to display Nea3ma branding materials, including but not limited to membership boards, on their premises and on their websites, clearly indicating discount and membership availability.
• 5.2 User Consent: By signing up, users consent to receiving promotional material and updates related to Nea3ma’s offers and services.

6. Limitations of Liability

• 6.1 Provider Discretion: All discounts and rewards offered through the Nea3ma platform are ultimately at the sole discretion of the provider. Nea3ma is not responsible for any disputes arising from discount availability.
• 6.2 Website Accuracy: While Nea3ma strives to ensure the accuracy of information on its website, it does not guarantee that all details, such as discounts and availability, will always be up to date.

7. Termination

• 7.1 User Termination: Nea3ma reserves the right to terminate any user account for violations of these terms or misuse of services.
• 7.2 Provider Termination: Nea3ma may terminate agreements with providers who fail to comply with the terms outlined herein, including the proper display of branding and discount availability.

8. Governing Law

These terms and policies are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be subject to the jurisdiction of the Courts of Dammam.

9. Amendments

Nea3ma reserves the right to update these terms and policies at any time. Users and providers will be notified of significant changes through the website or direct communication.

10. Contact Information

For inquiries or further information, please contact:

• Email: support@nea3ma.com
• Phone: +966115107030
• Address: Establishment Amer Khaled Mohamed Al Zayyat for Medical, Saudi Arabia